Return & Refund Policy

At Sajna Sawarnaa, we want you to be fully satisfied with your purchase.

Return Eligibility

  • Returns accepted within 7 days of delivery.
  • Product must be unused, unworn, unwashed, and in original packaging with tags intact.
  • Certain items (personal care, innerwear, customized products) are non-returnable.

Refund Process

  • Refunds are processed within 7–10 working days after inspection of the returned product.
  • Refunds will be made to the original payment method only.
  • In case of COD orders, refunds may be made via bank transfer or wallet.

Exchange

  • Exchange allowed for size/color issues, subject to availability.
  • If unavailable, refund will be initiated.

Damaged/Defective Products